Banking FAQ
Promo verification checklist
- Confirm promo validity window (start/end date and timezone).
- Read turnover / wagering multiplier before accepting.
- Check max claim cap and whether it stacks with other offers.
- Verify eligible games — slots, live casino, sports, or togel only.
- Avoid misreading bonus type: cash vs free spin vs rebate.
frequently asked
Why has my AGEN878 deposit not been credited?
Common causes: underpayment, wrong account, mismatched sender name. Ensure transfer follows official cashier instructions after login. Contact CS if balance has not arrived after 15 minutes.
Does AGEN878 charge withdrawal fees?
AGEN878 does not charge standard withdrawal admin fees. Receiving banks may apply transfer fees per their institution policies.
What are AGEN878 withdrawal limits?
Withdrawal limits vary by method and account level. Current figures display in the cashier menu after login. VIP members may have higher limits.
Can I deposit using a company account?
AGEN878 only accepts deposits from accounts or e-wallets under the registered account holder name. Third-party deposits may be rejected and returned.
Is AGEN878 QRIS deposit instant?
Yes, QRIS deposits usually process in 1–5 minutes with successful scan and correct amount. Ensure banking app supports QRIS and connection is stable.
What if I entered the wrong deposit amount?
Transfers below minimum will not auto-process. Overpayments credit per received amount. Send transfer proof screenshot and contact official AGEN878 CS for manual correction.